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We're Here So You Can Be Anywhere

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Your home holds everything that matters. We're here to protect it while you can't be.

Who We Are

"Hearthguard was founded by Matthew Raftis with one core principle, every property deserves a dedicated set of eyes, and every owner deserves someone they can genuinely rely on. Whether you're a homeowner heading south for the winter, or a property manager overseeing a vacant listing, the challenge is the same: your property needs consistent attention, and you can't always be there to provide it. A slow leak, an unshovelled driveway, an exterior light that's been dark for two weeks. These are the details that quietly turn into expensive problems, or signal to the wrong people that no one's home. That's exactly what Hearthguard is here for. When you work with Hearthguard, you're working directly with the person who will actually show up at your door. Someone with a background in security, trades, and property care who knows what to look for and what to do about it. Every property we look after gets the same thing: consistent attention, honest reporting, and someone you can trust with your most important asset. Your home.

What We Do

Whether you are travelling for weeks at a time, managing a seasonal property, or simply need a trusted professional to keep your home running flawlessly, Hearthguard is there when you cannot be. Our services include: Regular Home Checks & Walkthroughs Scheduled interior and exterior inspections to catch issues before they become costly problems. Documented and reported directly to you. Vacancy Watch For homeowners away for extended periods, we monitor your property, collect mail, manage deliveries and ensure your home looks lived-in and secure at all times. Vendor & Trades Coordination Need a plumber, electrician, or landscaper? We coordinate, supervise, and follow up on your behalf. You'll never have to manage a contractor from a distance. Seasonal Preparation From winterizing your property to spring walkthroughs, we keep your home prepared for every season so nothing catches you off guard. Urgent Response When something unexpected happens, a leak, storm damage or even a power issue, Hearthguard responds promptly so small problems don't become major ones.

Our Priority is Your Peace of Mind

We understand that leaving your home, whether for a few weeks, a season, or longer, comes with a nagging anxiety that is hard to shake. Did I lock everything? Is the heat still on? What if something goes wrong? Hearthguard exists to take that weight off your shoulders. You will receive regular updates, transparent communication, and the confidence that comes from knowing a trusted professional has your home in hand. No unwelcome surprises. Just the confidence of knowing that someone reliable is looking after things, so you don't have to.
Your home is your most valuable asset. We treat it that way.

Let's Talk About Your Home

Every Hearthguard relationship starts with a simple conversation. Tell us a little about your property and what you're looking for. We'll take it from there.
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Trustworthy, Knowledgeable and Professional Home Watching / Concierge service in the Kitchener & Waterloo region.
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